Network & Computer Support

We all experience problems with our computers from time to time. API will quickly determine the problem and resolve it. In some cases, your issue involves a hardware problem. We will contact your hardware vendor for you to get your computer system up and working!

The buck stops with API! No more finger pointing when it comes to troubleshooting computer software problems. API's knowledgeable staff has years of experience working with different software applications. We know what to look for and what questions to ask when you are experiencing software problems.

Best of all, we will strive to fix the problem. It's all about Solutions!

API supports Desktop PC's and Servers of all makes. We encourage our clients to have hardware maintenance with that  hardware vendor in case there is a problem. Our trained IT staff will troubleshoot all software and hardware issues for you. Network support is also handled by trained and certified API computer system engineers!

Our Management services allow us to examine your business’ technology needs, interview key personnel, listen to concerns and expectations, and then recommend hardware and software integration solutions to meet the objectives that you have outlined. If necessary, we will design a multi-platform system tailored to meet the unique needs of your business. Since API does not sell hardware, we are not obligated to any one vendor. We are “vendor neutral”. This allows us to help you choose the right solution for you!

Many of our clients prefer us to manage their IT projects. We offer experienced Project Management skills to lead and direct any size project. Additional resources can be arranged with our business partners to get those big projects done on time as well as on budget!

API encourages every business to have a data disaster recovery plan. You don't have to spend a lot of money. API can get you started on the right track to protecting your electronic data with a practical, simplistic approach to protecting your business. Don't spend thousands, talk with our Engineers about a practical approach to Disaster Recovery for your business!

API offers highly skilled personnel to provide complete IT technical expertise. If your IT projects are piling up or you have a project to rollout, we can help.

Whether your need is for one week, one month or one year, API can partner and provide outsourced IT staff to help you keep your IT department on track.

Once your company has decided to move forward with new technologies, API’s technology consultants will provide a tailored training program to make sure your staff understands how to use the program.  Our flexible user-training program can be tailored to fit the needs of your employees, focus on specifics to their job, and even provide one-on-one training.

A day of training will help your company increase its return on investment. API will also draft a hard copy of the training session for each attendee. This is especially helpful for future reference and re-training.

LAN WAN WLAN Network Design

A Partner in Technology offers custom network design and  tech support services for your local area network, wide area network between offices as well as secure wireless networks. Our highly skilled computer engineers can install a sound solution from such vendors as HP, TrendNet, Cisco Systems or Sonicwall.