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Break/Fix Problem Resolution
We all experience problems with our Computers from time to time. API will quickly determine the problem and resolve it. In some cases, your problem involves a hardware problem. We will contact your hardware vendor for you to get your system up and working!
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Software Application Troubleshooting
The buck stops with API...no more finger pointing when it comes to troubleshooting software problems. API's knowledgeable staff has years of experience working with different software applications. We know what to look for and what questions to ask when you are experiencing software problems.
Best of all, we will strive to fix the problem. It's all about Solutions!
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Desktop Server, and Network Support
API supports Desktop PC's and Servers of all makes. We encourage our clients to have hardware maintenance with that vendor in case there is a problem. Our trained staff will troubleshoot all software and hardware issues for you.
Network support is also handled trained and certified API engineers!
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System Integration and Management
Our consultants provide a full range of computer systems integration services. Multi-platform, multi-vendor environments, and integration of these new systems play a crucial role in the success and operation of your business. Integrating and making these systems talk to each other is a key service API can provide.
Our Management services allow us to examine your technology business needs, interview key personnel, listen to concerns and expectations, and then recommend hardware and software integration solutions to meet the objectives that you have outlined. If necessary, we will design a multi-platform system tailored to meet the unique needs of your business. Since API does not sell hardware, we are not obligated to any one vendor. This allows us to help you choose the right solution for you!
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Project Management
Many of our clients prefer us to manage their IS project. We offer experienced Project Management skills to lead and direct any size project. Additional resources can be arranged with our business partners to get those big projects done on time!
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Disaster Recovery
We encourage every business to have a disaster plan. You don't have to spend alot of money. API can get you started on the right track to protecting your electronic data with a practical, simplistic approach to protecting your business!
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Annual Maintenance Contracts
Sign up for the security of having a trained API Engineer come to your office on regular scheduled visits to address all your computer and networking issues.
Ask your Partner about how an annual maintenance contract could save your business money!
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IT Staffing
We offer highly skilled personnel to provide complete IT technical expertise. If your IT projects are piling up or you have a project to rollout, we can help.
Whether your need is for one week, one month or one year, API can partner with you to keep your IT department on track.
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User Training
Once your company has decided to move forward with new technologies, API consultants will provide a tailored training program to make sure your staff understands how to use the program. Our flexible user-training program can be tailored to fit the needs of your employees, focus on specifics to their job, and even provide one-on-one training.
A day of training will help your company increase its return on investment. API will also draft a hard copy of the training session for each attendee. This is especially helpful for future reference.
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Custom Programming
A Partner in Technology offers custom programming centered on the industry leading Microsoft platform. We offer database driven Internet/Intranet applications that leverage your existing technologies. Your custom solution will be provided with an Internet technology interface written on the Microsoft .Net platform to meet your specific needs. We understand that out of the box software sometimes does not fit the needs of your unique business. The partners at API can help to provide a business application that is specifically suited to your company.
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